Refund and Returns Policy

At AadiFlix, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may be eligible for a refund under the terms outlined below.

Refund Window:

Refund requests must be submitted within 12 hours of purchase. Unfortunately, we cannot process refund or exchange requests after this period has passed.

Eligibility for Refund:

To qualify for a refund, the following conditions must be met:

• The request is made within 12 hours of purchase.

• The service or product has not been delivered, accessed, or activated.

• The issue is due to an error on our end, such as failed delivery or a technical problem preventing access.

Non-Refundable Items:

We do not offer refunds for the following:

• Digital products that have been delivered, downloaded, or accessed.

• Services that have been fully rendered or completed.

• Items explicitly marked as non-refundable at the time of purchase.

How to Request a Refund:

To request a refund, please email our support team at support@aadiflix.com with the following details:

• Order number

• Date of purchase

• Reason for the refund request

Our team will review your case and inform you of the outcome within a reasonable time frame.

Late or Missing Refunds:

If you haven’t received your refund yet:

1. Recheck your bank or payment account.

2. Contact your credit card provider – processing times may vary.

3. Contact your bank – it may take time for a refund to be officially posted.

If you’ve taken all of the above steps and still haven’t received your refund, please contact us at support@aadiflix.com.